First-time patient. I had a very good experience. Both Jinmy and Alan were clear and comfortable in administering tests and explaining options. It was a quick visit, but I never felt rushed. Afterwards, Jinmy mailed my prescription, which I had left at the office. Only complaint was that the office didn't give me an item-by-item breakdown of which services I was signing up for, or could option into, before the exam. They explained after, and I could have done some prior research, but I would have liked to have had some warning.